The pay as
you need it plan
Time and Material Repair Program
Our standard charge for T&M repairs is $60.00 per hour
for barcode scanners, $90.00 per hour for mobile/portable
handheld computers and $125.00 per
hour for barcode printers plus any other parts required.
Using Time and Materials, you pay for repairs only as you
need them. You can utilize Time and Materials as often as
you need it. Turn around time is 3-5 business days with an
option to Expedite the repair process. A technician will
perform a diagnostic analysis and locate the problem. We
will then call, fax, or e-mail you a quote of all charges.
All work is estimated and pre-authorized before any service
is begun. [Time & Material Repair Form ]
Our Repair Procedure:
-
Clean and remove all loosed material
from case.
-
Clean all circuit boards with ESD
safe chemicals.
-
Perform complete diagnostics testing
on all handheld computer devices and scanners.
-
Visually inspect all components and
replace all with factory parts as required.
-
Check and repair all damaged cables
and connectors.
-
Inspect, adjust, clean and tighten
display connections.
-
Check liquid crystal display for
proper operation and alignment.
-
Check voltage on primary and memory
backup batteries.
-
Replace all depleted lithium backup
batteries with new ones.
-
Perform and run diagnostic testing on
all functions of Radio Frequency and batch equipment.
-
Configure and recalibrate equipment
to factory default specifications.
-
Insure a clean aesthetic appearance
and run through Quality control prior to shipping.
How to Get Started with Repairs
Follow these simple steps to initiate your equipment repair
excluding Contract customers:
- Call for pricing information if required.
- Fill out and submit RMA Form.
- Wait for an approved e-mailed RMA number
confirmation.
- Print and fill out repair questionnaire and attached
it with the unit if needed.
- Box unit properly and ship equipment to:
Barcode4Less
ATTN: Service Department
1059 N. Old Rand Rd.
Wauconda, IL. 60084
Read Exclusions to all
repair programs.
For more information on Barcode4Less Depot Repair, please
contact us at 1-888-926-8169 or email us at
customerservice@barcode4less-usa.com.
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